Privacy Policy

Last updated: July 15, 2026

1. Information we collect

When you submit an inquiry, we may collect your name, telephone number, company name, email address, product of interest and message. We also use a hidden anti-spam field, a submission timestamp and limited server logs required to operate and secure the website.

2. How we use information

We use submitted information to respond to inquiries, understand technical or project requirements, provide product selection and quotation support, prevent abuse and maintain website security. We do not use inquiry information for unrelated automated decision-making.

3. Legal basis and consent

Before submitting the inquiry form, you must confirm that you have read this policy and consent to the processing required to respond to your request. You may withdraw consent by contacting us, without affecting processing already completed lawfully.

4. Retention

Inquiry records are normally retained for up to 24 months after the last relevant communication, unless a longer period is required for an active project, contract, legal obligation or dispute. Records are then deleted or anonymized where reasonably possible.

5. Sharing and international transfers

We do not sell personal information. Information may be shared only with service providers needed to host, secure or deliver website email, subject to appropriate confidentiality and security requirements, or when required by law. If a cross-border transfer becomes necessary, we will apply the safeguards required by applicable law.

6. Security

We apply reasonable technical and organizational safeguards, including encrypted connections where available, access controls, submission limits and anti-spam measures. No internet transmission or storage system can be guaranteed completely secure.

7. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction or an explanation of how your information is handled. You may also withdraw consent or raise a complaint. We may need to verify your identity before acting on a request.

8. Cookies and local storage

The website may use browser session storage for interface functions such as language preference. Essential server-side controls may also be used to protect the inquiry form. If analytics or non-essential tracking is added in the future, the website will provide any notice or consent mechanism required by law.

9. Contact

For privacy questions or requests, contact Shanghai Webo Electric Co., Ltd. at sales@weboelec.com or call +86 192 2812 0209.

10. Updates to this policy

We may update this policy to reflect changes to the website, services or applicable requirements. The latest version and update date will be published on this page.